LES Strategic Plan 2025 - Report - Page 7
STRATEGIC PLAN DEVELOPMENT
Impact of industry trends on
our community & customers
Utilities around the globe need to balance supply and demand,
manage the volatile supply and cost of electricity and navigate
growing uncertainty associated with shifting industry macro trends.
There are new pressures placed on the system, forcing utilities
to rethink how they provide products and services to customers.
Looking ahead, we know our energy systems will need to deliver more
capability than ever before while still balancing reliability, affordability
and sustainability.
FORDABLE
MA
M
SILIE NT
CUSTOMER
TA
IN
&
RE
SUS
We envision a future in which partnering with our customers enables
them to play a greater role in addressing these challenges. Our
customers have greater ability and desire to participate in how
their energy needs are met, and our community will benefit from
capitalizing on this new era of utility-customer collaboration.
RGY TR
ENE
ILE
This “energy trilemma” presents mounting pressure to make
passive trade-offs between equally critical priorities. The energy
trilemma requires stakeholders to make difficult choices and find
innovative solutions that minimize trade-offs between these three
critical dimensions.
AF
AB
LE
R E LI A B
LE
NAVIGATING THE “ENERGY TRILEMMA”
SUSTAINABLE
AFFORDABLE
RELIABLE & RESILIENT
Maintaining or continuing over time without
causing harm to people, the environment or future
resources.
Being reasonably priced and accessible to
individuals without placing undue 昀椀nancial burden
or limiting their ability to meet other essential
needs.
Performing consistently under normal conditions
and recovering quickly and continuing work even
when things go wrong.
Sustainability is how a company balances
environmental, social and economic issues
and decisions to ensure the long-term viability
of the company itself, the community and the
environment.
Energy affordability is the ability of a household to
pay for its energy use while also paying for other
basic living expenses without having to choose
between them or be overburdened.
Reliability is the ability of the system and its
components to withstand instability and failures
during routine or reasonably expected events.
Resiliency is the ability of the system and its
components to recover following a non-routine,
high-impact disruption.
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