LES Strategic Plan 2025 - Report - Page 25
STRATEGIC OBJECTIVE
Sustainability
As the need to manage load peaks and
integrate new energy sources increases, so
does the responsibility to safeguard our shared
environmental resources.
This objective underscores the importance of
ensuring resource adequacy and maintaining 昀椀scal
responsibility on the path to net-zero. It supports
the need to achieve our 2040 Net-Zero goal
sustainably and responsibly and acknowledges
our wider commitment to responsible operating
practices.
GOALS
KEY ENABLERS
These goals are designed to support our 2040
Net-Zero target and sustainability commitment
by prioritizing CO 2 emission reduction,
responsible stewardship of environmental
resources in our operations and demand
management solutions in partnership with
customers and through system solutions.
Targeted use of technology solutions to
improve accessibility and convenience.
Net-Zero: Produce net-zero CO2 emissions
from our generation portfolio by 2040.
Develop customer-centric programs and
rate structures that reflect evolving needs,
support energy management and promote
equity.
Success means achieving our 2040 Net-Zero
goal while ensuring a reliable energy supply and
upholding 昀椀scal and environmental stewardship.
Establish a practical and achievable pathway to
the 2040 Net-Zero goal.
OBJECTIVE
Environmental stewardship: Demonstrate
environmental responsibility across our
activities.
What we will do
Reduce our CO 2 footprint and manage demand
peaks to reduce reliance on fossil fuels while
maintaining resource adequacy and fiscal
responsibility.
Preserve natural resources and empower the
community through education.
What we will achieve
Demand management: Reduce seasonal peak
demands through customer programs.
We will achieve net-zero CO 2 production
from LES’ generation portfolio by 2040 while
managing our demand peaks and demonstrating
environmental stewardship across our utility
operations.
Integrate smart grid technologies, distributed
energy resources and energy e昀케ciency
programs to enhance demand management.
Implement a customer-focused
communication and engagement strategy
that ensures clear, timely and inclusive
outreach across customer segments.
Strengthen system reliability and
resiliency through improved outage
management, infrastructure upgrades and
enhanced estimated time of restoration
communication.
Leverage enterprise data and insights to
personalize services, inform decision-making
and continuously improve the customer
experience.
Expand service offerings to meet diverse
customer and community energy goals.
25
